HVAC Service Manager

Fire & Ice Heating & Air Conditioning is looking for an experienced HVAC Service Manager to lead HVAC employees to service, maintain, and repair the clients' HVAC systems. As an HVAC Service Manager, you must routinely collaborate closely with service technicians, dispatch workers, and other supervisors to ensure customer loyalty while achieving departmental objectives and goals. Managers will often communicate directly with customers, vendors, and suppliers to provide accurate information on job or project status and needs.

What We Offer:

• Lucrative pay structure with UNCAPPED COMMISSIONS!
• Comprehensive Benefits Package
  • Paid holidays and paid time off.
  • 1 week Paid Vacation
  • 401K w/ company match up to 5%
  • Medical/Dental/Vision Insurance.
• Company vehicle and gas card
• Growth and advancement opportunities
• Professional Development

Duties & Responsibilities:

• Manage HVAC maintenance and service teams to ensure quality onsite
• Schedules, directs, and provides technical support for HVAC technicians.
• Understand the sales criteria and hold your team accountable for exceeding revenue goals.
• Reviews technicians' work to ensure quality meets established standards
• Organize training and ongoing support for install teams
• Recruits, interviews, hires, and trains HVAC technicians as required to meet workload demands.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act
• Complying with service standards, work instructions, and customers' requirements
• Other tasks and responsibilities as required to maintain efficient department operations

Requirements:

• 5+ years of Residential HVAC Service experience
• 2+ years of training in HVAC and willingness for more training in the area of HVAC (Preferred)
• Valid driver's license and insurable driving record
• Pass a drug and background check
• Strong leadership and communication skills
• Understanding of advanced principles of air conditioning, refrigeration, and heating
• Reliable and self-motivated
• Excellent written, verbal, and interpersonal skills
• Ability to work after hours, over weekends, and on public holidays with short or no notice
• Valid EPA Universal Certification